IT Monitoring Services

Enables configuration of automated processes to keep equipment available and safe.

Ensures maximum uptime and eliminates user and business disruptions.

Improve IT strategies with continuity and financial planning for future growth, monitoring hardware and software used on the network. Allowing proactive planning over reactive reactions to issues arising.

24-hour monitoring of all network connected IT equipment

Automated resolution of issues detected based on configured work flows matching preconfigured failure scenarios.

Secure monitoring of hardware configurations and network wide software auditing

Manual tasks needed are flagged to our IT engineers on our helpdesk system for issue resolution where an automatic process is not supported.

Anti-Virus and Malware auditing integration, keeping you up to date and protected from both a designated internal management node and internet updates where a device is removed from the premises

System supports monitoring of Windows Server 2008 and later, Linux distro’s, SQL services, Exchange services and popular backup software. We can monitor ink/toner levels of printers, device uptimes and routers via SNMP protocol.

Give the ability of configuring individual or site/organisation wide timetabled tasks i.e. regular restarting of systems if designated programs are not open i.e. restart client PC if no office documents are open and/or definable 3rd party programs and services.

Monitors each supported OSes patch availability and configure maintenance schedules out of hours based on severity level of patches or detected.

License auditing reports for mainstream software and OSes